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The Handbook of Business Discourse

Edited by Francesca Bargiela-Chiappini

Hardback
£110.00
eBook (PDF) i
£109.99

The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'.

Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.

Key Features

  • Consists of newly commissioned chapters, authored by a vibrant group of internationally-known experts and emerging younger scholars, representing more than twenty countries.
  • Individual chapters aim to offer breadth, depth and, where appropriate, illustrative analytical examples, and can be read as self-contained, mini-introductions to each topic.
  • A valuable resource for students, researchers, teachers and trainers looking for a research-based, wide-ranging introduction to business discourse in a single volume.

Endorsements:

'While many authors offer partial insights into business discourse, Francesca Bargiela-Chiappini has made a heroic effort to collect many such insights together in this impressive Handbook. The result is a rich volume that will become indispensable to students and scholars.'

- Barbara Czarniawska, Professor of Management Studies, University of Gothenburg, Sweden

'Researchers interested in understanding and applying the various disciplinary approaches used to study business discourse will not be disappointed by The Handbook of Business Discourse. This much needed and welcome resource provides an authoritative set of up-to-date contributions from an impressive line-up of distinguished and emergent scholars.'

- David Grant, Professor of Organizational Studies, University of Sydney

Contents

Foreword
Acknowledgements
Editorial Advisory Board
Notes on Contributors
Reviewers
Introduction: Business discourse, F. Bargiela-Chiappini
Part One: Foundation and Context
Introduction
1: Europe: the state of the field, C. Nickerson and B. Planken
2: New Zealand and Australia: the state of the field, T. Zorn and M. Simpson
3: North America: the state of the field, D. C. Andrews
4: Discourse, communication and organisational ontology, B. Brummans, F. Cooren and M. Chaput
Part Two: Approaches and methodologies
Introduction
5: Rhetorical analysis, M. Zachry
6: Organisational discourse analysis, R. Iedema and H. Scheeres
7: Ethnomethodology, D. Samra-Fredericks
8: Corpus linguistics, T. Berber Sardinha and L. Barbara
9: Critical studies, S. Deetz and J. G. McClellan
10: Mediated communication, J. Gimenez
11: Negotiation studies, A-M Bülow
12: Multimodal analysis, G. Garzone
13: Politeness studies, R. Márquez-Reiter
14: BELF: Business English as a Lingua Franca, M. Gerritsen and C. Nickerson
Part Three: Disciplinary Perspectives
Introduction
15: Linguistic anthropology, C. Wasson
16: Gender studies, L. Mullany
17: Sociology, narrative and discourse, T. Watson
18: Pragmatics, K. C. C. Kong
19: Organisational communication, A. M. Schmisseur, J. Jian and G. T. Fairhurst
20: International management, R. Piekkari
21: Management communication, L. Reinsch
22: Race and management communication, P. S. Parker and D. S. Grimes
23: Business communication, L. Louhiala-Salminen
24: Intercultural Communication, I. Pillier
Part Four: Localised Perspectives
Introduction
25: Japan, H. Tanaka
26: China, Y. Zhu and L. Li
27: Korea, Y. Jung
28: Vietnam, G. Chew
29: Malaysia, S. Nair-Venugopal
30: Brazil, L. Pacheco de Oliveira
31: Spain, E. Montolío and F. Ramallo
32: Francophone research, L. Filliettaz and de Saint-Georges
33: Kazakhstan, E. Suleimenova and G. G. Burkitbayeva
Conclusions
34: Future horizons: Europe, M. Charles
35: Future horizons: North America, R. Dulek and M. Graham
36: Future horizons: Asia, W. Cheng.

About the Author

Francesca Bargiela-Chiappini has published widely on business discourse. She is currently working as an independent researcher.

Reviews

There are no other books on the market which have such a broad scope as The Handbook of Business Discourse. lts great strength lies with its scope and diversity, and with the overall themes it presents, of critique, context, collaboration and intercultural awareness, all of which are relevant to a future in which the field of business discourse research can continue to thrive. In conclusion, this book is thoroughly recommended. It is ideally suited to students and teachers of business communication looking for a thorough reference to the field. Furthermore, academics and experienced researchers searching for synergies between different disciplinary approaches, or for methodologies to complement their own, will also find it invaluable.
- Emma Sweeney, Birkbeck College, University of London, Language and Intercultural Communication
This handbook provides an essential foundation that integrates communication, globalization, and engagement scholarship from around the world and nicely complements the current discussion of discourse by challenging readers to think anew about the functions, processes, and consequences of discourse theory and practice. The chapters in this handbook redefine, reinterrogate, and reintegrate some of our common understandings of discourse, and in so doing, this handbook leaves the reader with a nuanced, well-rounded, and clear understanding about the trajectory of future research on discourse… Part 1 signals to the reader immediately that it is essential to incorporate global voices consistently into any discussion of business discourse, and this is one of the greatest strengths of this collection.
- Patrice M. Buzzanell, Purdue University, Suzy D'Enbeau University of Kansas and Rebecca Dohrman, Maryville University, Management Communication Quarterly
'Those researchers interested in understanding and applying the various disciplinary perspectives and approaches used to study discourse in the context of business will not be disappointed by The Handbook of Business Discourse. This much needed and welcome resource, provides an authoritative set of up-to-date contributions from an impressive line-up of distinguished as well as emergent scholars.'
- David Grant, Professor of Organizational Studies, University of Sydney
The discourse of business, and about business, is now at the centre of contemporary culture. While many authors offer partial insights into business discourse, Francesca Bargiela-Chiappini has made a heroic effort to collect many such insights together in this impressive Handbook. She has also managed both to discipline the contributors and give free rein to their creativity; an achievement considering the variety of cultures and research fields that they represent. The result is a rich volume that will become indispensable to those students and scholars in social sciences and humanities who are interested in contemporary phenomena.
- Barbara Czarniawska, Professor of Management Studies, University of Gothenburg, Sweden
Drawing on a remarkably diverse range of disciplines, Francesca Bargiela-Chiappini has courageously addressed the challenge of providing a research and teaching resource for an area which is notoriously difficult to define.
- Janet Holmes, Victoria University of Wellington, Discourse Studies

There are no other books on the market which have such a broad scope as The Handbook of Business Discourse. Its great strength lies with its scope and diversity, and with the overall themes it presents, of critique, context, collaboration and intercultural awareness, all of which are relevant to a future in which the field of business discourse research can continue to thrive. In conclusion, this book is thoroughly recommended. It is ideally suited to students and teachers of business communication looking for a thorough reference to the field. Furthermore, academics and experienced researchers searching for synergies between different disciplinary approaches, or for methodologies to complement their own, will also find it invaluable.

- Emma Sweeney, Birkbeck College, University of London, Language and Intercultural Communication