Intercultural Communication
A Critical Introduction, 3rd edition
Edition: 3
A comprehensive and critical overview of the field of intercultural communication
- Key concepts and discussions illuminated with international case studies of intercultural communication in real life
- Includes learning objectives, key points, exercises and suggestions for further reading in each chapter
- A new chapter devoted to intercultural crisis communication; expanded coverage of language in migration; and new studies and examples of virtual, online and computer-mediated communication throughout.
Combining perspectives from discourse analysis and sociolinguistics, the third edition of this popular textbook provides students with an up-to-date overview of the field of intercultural communication. Ingrid Piller explains communication in context using two main approaches. The first treats cultural identity, difference and similarity as discursive constructions. The second, informed by multilingualism studies, highlights the use and prestige of different languages and language varieties as well as the varying access that speakers have to them.
Preface to the third edition
Introduction
1. Approaching Intercultural Communication
2. Digging Deeper: The Genealogy of Intercultural
3. Language and Culture
4. Nation and Culture
5. Multilingual Intercultural Communication
6. Transnational Intercultural Communication
7. Intercultural Business Communication
8. Intercultural School Communication
9. Intercultural Crisis Communication
10. Intercultural Consumption
11. Intercultural Romance
12. Becoming an Intercultural Mediator
References
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In this practically-oriented edition, Ingrid Piller reminds us once again, why skills in critical intercultural communication matter — more than ever before — in an interconnected yet turbulent world. This book is a must-read for anyone interested in learning more about what the search for greater intercultural understanding might look like in theory and in practice.
After five years using this text in both master's and undergraduate classes, students consistently value its accessible language and broad examples from education to romance. The latest edition maintains these strengths, with updated examples and a vital new chapter on healthcare and crisis communication, informed by the COVID-19 pandemic.
